Logging into Track Your Hours and submitting help requests

We offer two different ways to contact our Track Your Hours support team: directly from your account, or from our Help Center. In this guide, we’ll cover:

• Signing in
• Submitting a help request from your account
• Submitting a help request from our Help Center

Signing in

For current Track Your Hours customers, you can use your login credentials to sign into your account from our sign-in page.

Submitting a help request from your account

To submit a help request while signed into your Track Your Hours account:

• Click the Help icon in the lower right hand corner

• Type in your question

• Once you enter your question, you’ll be given a few resources to assist you

• If these resources don’t answer your question, click Get in touch

• Select Leave a message

• After entering in the required information, click Send

Once your help request has been submitted, specialist will follow up with you directly to assist with your questions.

Submitting a help request from our Help Center

If you aren’t a Track Your Hours customer, you can submit a help request from the Help Center. To do this:

• Click Submit a request at the top of the page

• Enter your:
  • Email address
  • The subject of your request
  • A description of your request
  • The state and license type of your account

• Click Submit